Privacy Policy – Your Privacy Rights

This Privacy Policy describes the privacy practices of New Hope™ regarding the personal information we collect in connection with our website at This Privacy Policy also describes certain rights and choices available to you with respect to your personal information.

Effective as of September 6th, 2021.

How we use your personal information

This purpose of this privacy notice is to explain how New Hope™ collects, manages, uses and looks after any personal information supplied to us or data created by us about you (which we will collectively refer to as “data”). This includes any data that you provided directly to us, that you have requested from third parties or data that we have created about you as part of our application process or to meet your on-going membership requirements.

Privacy policies

You may consult this list to find the Privacy Policy for each of the advertising partners of New Hope™.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on New Hope™, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that New Hope™ has no access to or control over these cookies that are used by third-party advertisers.

Other Sites and Services

New Hope™ - Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions.

Our Privacy Promise

At New Hope™ we will:

  • Keep your data safe and secure
  • Not share or sell to third parties any data that could identify you
  • Enable you to change or remove your data at any time

Why do we collect and use your data?

To support your application, your on-going membership of New Hope™, creating de-identified profiles and to assist us in arranging your mentorship session. Relevant data about you is only shared with trusted individuals within the organisation under confidentiality agreements or, where appropriate, with your surrogate or intended parent(s) when forming a team.

New Hope™ will not otherwise disclose any personal information unless we seek your consent or where such disclosure is legally authorised or required, such as in the investigation of a criminal offence, or in compliance with a search warrant, court order or subpoena.

It is in our legitimate interest:
  • To confirm with you that you satisfy the legal criteria for the approval of a parental order, the mechanism for transferring legal parenthood from a surrogate to intended parent(s).
  • To help you to understand New Hope™ approach and membership expectations and abide by these.
  • To support you and other members on your surrogacy journey(s).
  • To support you and other members when volunteering for New Hope™.
Types of data:
  • "Contact" - Your name, address, email and telephone numbers
  • "Social Demographic" - Age, Employment status and household income if provided
  • "Surrogacy Ukraine Specific Data" - Membership status and associated details, surrogacy journey status and associated details, volunteer status and associated details
  • "Special Category Data" - Health, gender, sexual orientation, criminal convictions/Child protection agencies
  • "Financial" - Membership fee payments, surrogacy expenses, reimbursements for duties completed on behalf of New Hope™, volunteer bank account details
  • "Images" - Images if provided by you or used with your consent

How do we collect and create your data?

Usually your data is collected from you directly or from a third party you have requested data from. Normally your data is provided in the documents, communications and images listed below. Additionally, we may create data about you in the commentary listed below.

  • "Documents" - Letters, voicemails, emails, texts and other forms of electronic correspondence
  • "Communications" - Age, Employment status and household income if provided
  • "Commentary" - Advisory session notes, membership application decisions, membership support notes, exit interview reports, team mediation notes and notes of any other meetings or discussions that New Hope™ acts in an official capacity.
  • "Profile" - Your profile

How long do we keep your data?

As a non-member we will retain your data for five years. If you apply to become of New Hope™ and this application is unsuccessful or withdrawn by you then the associated data will be retained for three years.

As a member we will retain your data as long as you remain a financial member. If you become a non-member after being a member then all your data will be removed after five years.

How to get a copy of your data

If you want to receive a copy of the data that is stored with us, you need to request it, for this send an email with the subject "I want to receive a copy of the documents" to or you can use form  

All paper copies are destroyed and kept on file within our secure document share.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

New Hope™ does not knowingly collect any Personal Identifiable Information from children under the age of 8. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

If we learn that we have collected personal information of a child under 18 without the consent of the child’s parent or guardian, we will delete it. We encourage parents with concerns to contact us.

Online privacy policy only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in New Hope™. This policy is not applicable to any information collected offline or via channels other than this website.

Security Practices

We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.


Like any other website, New Hope™ uses 'cookies'. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personal information while on this website. website only uses session cookies, which means that once the member or visitor closes their browser, the cookie simply terminates. If a member or visitor rejects a cookie, they may still use this website. However, the use may be limited in some areas of the site. Cookies can also enable us to anonymously track the interests of our members and visitors to enhance the usefulness of this website.

Log files

New Hope™ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

International Data Transfers

We are headquartered in the Ukraine and may use service providers that operate in other countries, and your personal information may be transferred to the Ukraine or other locations where privacy laws may not be as protective as those in your state, province, or country.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.


Thank you for your interest in New Hope. We’ll be happy to assist you with any questions you have about our services.

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